Todd Lane is a senior director with overall ownership of the LEAD program while also holding project management staffing and reporting responsibilities for Cox. He has spent his career in a variety of roles including project management, finance, human resources, strategy, operations, and training. This wide variety of work started at the onset of his career as he entered the workforce with Accenture in Chicago and has spent the past eleven years with Cox Communications in Atlanta. While with Cox, Todd has led large strategic initiatives, managed the execution and financials for their new business incubator, set up the project management office for their newest product suite and created a new shared service organization known as LEAD that serves all of Cox Communications. The commonality in all of his work is his passion for helping people realize their potential. In his spare time he enjoys spending time with his wife and three girls, the outdoors, music, the Atlanta sports scene, and traveling.
Mallory is a LEAD People Leader for the LEAD Program and in addition to supporting a team of project managers, Mallory is also responsible for the program’s training curriculums, social and philanthropic activities, performance measurement and program operations.
Mallory brings with her extensive experience in both the wireline and wireless sides of the telecommunications industry. Some of her proudest accomplishments include managing the testing for a new 4G/LTE wireless network in Alaska, leading and supporting project teams to define and implement new functionality and solutions, being a product manager for Cox.com, and now being part of the LEAD Program!
Mallory graduated from Auburn and therefore bleeds orange and blue, loves all things food, music, and movies, and travelling as far as possible to experience other cultures.
Ashley Spencer is a director with Cox where she leads a team of LEAD project managers, sources all project management needs across the business side of Cox, and owns the reporting and analysis for all project management activity for Cox. She brings ten years of experience in operational optimization, business strategy, and people leadership.
Prior to joining Cox Communications, Ashley served as a Director at Jabian Consulting, where she had a proven track record for leading projects such as strategic planning, governance transformation, and change management definition. Before Jabian, Ashley worked at Capgemini on several large-scale telecommunications transformation projects both internationally and across the US.
In the community, Ashley serves as the Co-Chair of Open Hand’s Junior Board. She also co-founded and leads the Non-Profit Roundtable sponsored by Jabian Cares. She earned a Bachelor of Science in Business Administration, and a Bachelor of Arts in Spanish from Auburn University.
Ashley also loves spending time outdoors with her husband, Stephen, and her wheaten terrier, Bella.
Karen White is a Director responsible for leading, coaching, and developing the project managers within the LEAD program. She spearheads the Mentoring Program, which pairs members of the LEAD program with senior leaders to develop their leadership skills. Karen is a founding member of the Cox Project Management Forum which was created to provide a community practice for project managers across the enterprise. In addition, she is very active in shaping the Cox Culture through her work with several Employee Resource Groups.
Karen spent the early part of her career in the telecommunications industry in various leadership roles of increasing responsibility with Sprint, Boost Mobile, and Cox Communications. While at Cox, Karen held a variety of roles within Supply Chain and EPMO partnering with Product, Customer Service, Field Operations, Sales & Marketing, and Human Resource focused on project/program management, portfolio management, and capital development.
Karen holds a Bachelor of Science degree in Industrial Engineering and an Executive MBA both from the University of Missouri. In addition, she has a Master’s Certificate from George Washington University.
In her spare time, she enjoys spending time with her husband, daughter and dog, gardening, listening to music, and beachcombing.
Experience within the LEAD Program:
I served as a member of the LEAD Leadership team from its inception through June of 2017. In short, I had 2 main responsibilities: 1) Lead/coach/mentor a team of 10 Project Managers and 2) Establish and govern a set of operational processes and procedures for the group including work intake, capacity management, performance management, and forecasting. As part of my operations role, we extended the LEAD operations model to the EPMO as a whole and now operate as a Central PMO, a one-stop shop for Project Management for the business. However, I am most proud of the work the team delivered, achieving high marks in “customer satisfaction” scores from our internal stakeholders and business partners.
I am serving as a Program Director for Harmony. Harmony is a multi-year, key program to implement a partially-hosted telephony model leveraging a 3rd party partner. This program requires heavy customer contact as we work to transition our customers to a new platform, and we must work carefully to ensure our customers has a positive experience as we work them through this transition. David Gooch serves as the Program Lead overall, and I will help David in managing the scope/schedule/budget to ensure we are delivering on our commitments to our end customers as well as internal stakeholders.